Return Request

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sales@conceptcontrols.com

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accountsreceivable@conceptcontrols.com

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Monday to Friday 8:00am – 5:00pm

Initiate A Return

For a detailed explanation of what qualifies for return and the terms and conditions, please read our Returns Policy.

Frequently Asked Questions

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Single-Gas Detectors

Single gas detectors are designed to detect and measure the presence of a specific gas in the surrounding environment. They are commonly used in industries, such as oil and gas, mining, construction, and emergency response, where workers have an increased risk of being exposed to a specific hazardous gas.

Senko SGT

Portacount service portal tool interface

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Multi-Gas Detectors

Unlike single gas detectors that focus on detecting one specific gas, a multi-gas detector incorporates multiple sensors to monitor the levels of different gases. The most common combination of gases monitored by these detectors include oxygen, carbon monoxide, hydrogen sulfide, and combustible gases like methane.

RKI GX-3R

PID Detectors

A PID (Photoionization Detector) gas detector is designed to detect and measure volatile organic compounds (VOCs) and other hazardous gases in the surrounding environment. It utilizes a PID sensor that ionizes gas molecules when exposed to ultraviolet light, enabling the detection and measurement of a wide range of gases.

RKI GX-6000

Connected Systems

These systems incorporate wireless connectivity or communication capabilities to enable real-time monitoring and data transmission. This allows the system to be connected to a central monitoring station or a designated safety team that can remotely monitor a worker's status and respond promptly in case of an emergency.

Fixed Gas Detection

Fixed gas detection systems, or fixed gas monitors, are stationary or permanent gas detection systems installed in a specific location to continuously monitor and detect the presence of hazardous gases. Unlike portable gas detectors, which are designed for personal use and are carried by individuals, fixed gas detections systems are permanently installed at predetermined points within a facility or area.

Gas Detection Tubes

Gas detection tubes, also known as colorimetric tubes or detector tubes, are a type of portable gas detection device used for short-term gas measurement and analysis. They provide a simple and cost-effective method for quickly assessing the presence and concentration of specific gases.

RAE Gas Tubes

Docking Stations

A docking station serves as a central hub for calibration, charging, and maintenance activities. It streamlines the necessary tasks to ensure your gas detector's accuracy, reliability, and readiness for use, ultimately enhancing the effectiveness of gas detection systems and promoting a safer working environment.

Calibration Equipment

Calibration equipment for gas detection equipment comprises the necessary tools and devices to verify and adjust the gas detector's accuracy. It includes calibration gas, regulators, tubing, and adapters, all working together to ensure that the gas detector consistently provides reliable and precise gas measurements.

Harnesses

Fall protection harnesses are designed to secure a person to a lifeline or anchor point, preventing or arresting falls from height by distributing the force of impact across the body.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Self-Retracting Lifelines

Self-retracting lifelines are a type of fall protection equipment that automatically extend and retract, allowing for ease of movement while providing immediate stopping power in the event of a fall, thus minimizing the risk of injury. They act as a personal deceleration device, often used in tandem with full-body harnesses for comprehensive fall arrest solutions.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Body Belts & Accessories

Fall protection body belts are waist-bound safety devices designed for positioning and restraint, which help a worker maintain balance and support to prevent falls at elevated workstations.

3M Protecta Body Belt

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Lanyards

Fall protection lanyards are flexible lines of webbing or cable that connect a worker's harness to an anchor point, featuring shock-absorbing properties to reduce the force on the body if a fall occurs, and are integral to personal fall arrest systems.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Anchorage Connectors

Fall protection anchorage connectors are secure points of attachment for lifelines, lanyards, or deceleration devices that are critical in a fall arrest system, providing a sturdy and reliable link between the worker's harness and the structure. These connectors are designed to support the tremendous forces exerted during a fall, ensuring worker safety at heights.

MSA Anchorage Connectors

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Confined Space Systems

Fall Protection, Confined space systems are specialized setups designed to safely lower and retrieve workers from tight, restricted environments where traditional fall arrest gear is not viable, ensuring both fall protection and quick rescue in emergency situations.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Engineered Systems

Innovative Fall Protection Inc. specializes in design, engineering, installation and re-certification of fall protection systems. Using the most advanced technology available our systems meet and exceed all government standards.

Visit Innovative Fall Protection

Sound Level Meters

Sound level meters are precision instruments that measure noise levels in the workplace to assess exposure risks and ensure compliance with regulations, helping to protect workers' hearing by identifying areas where noise control measures are needed.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Noise Dosimeter

A noise dosimeter is a wearable device that measures and records an individual’s exposure to noise over time, providing data to evaluate occupational noise levels and ensure they are within safe limits to prevent hearing loss and comply with workplace health standards.

Hearing Protection Fit Testing

Hearing protection fit testing is used to evaluate the effectiveness of earplugs and earmuffs in an individual's ear, ensuring the personal protective equipment provides an adequate noise reduction rating to protect against hearing damage in noisy work environments.

IAQ & Particle Monitors

Indoor Air Quality monitors are devices that measure and report on the levels of various pollutants and air quality parameters within indoor environments, incorporating sensors, detectors, and a system to analyze the data.

Asbestos Monitoring

Asbestos monitoring is essential for safeguarding public health and ensuring compliance with safety regulations. By keeping a close eye on environments where asbestos may be present, we can prevent exposure to its harmful fibers, which are linked to serious diseases like asbestosis and mesothelioma.

Heat Stress Detection

Heat stress detection is necessary to prevent heat-related illnesses in environments where individuals are exposed to high temperatures. It ensures that workers are not experiencing heat exhaustion or heat stroke, which can be fatal if left unchecked. Timely detection allows for prompt intervention, such as providing hydration and rest periods, which are essential in maintaining the health and productivity of the workforce.

Questemp Heat Stress Monitors

Air Sampling Detection

Air sampling is a critical component of industrial hygiene monitoring as it helps to assess the concentration of airborne contaminants that workers may be exposed to in the workplace. By collecting air samples and analyzing them for toxins, particulates, or vapors, industrial hygienists can determine whether these substances are within safe exposure limits. This proactive approach is essential for ensuring worker safety, preventing occupational diseases, and ensuring compliance with health and safety regulations.

SKC Product Guide

Concept Controls provides an easy-to-use online tool that makes it effortless to find what you need. Search by chemical hazard, CAS number, method number, or catalog number. You can also browse chemical hazards by first letter; see below. As always, our technical experts are standing by to answer your air sampling questions.

SKC Air Sampling Product Guide

Air Sampling

Environmental air sampling is critical for health and safety as it helps in identifying and quantifying pollutants in the air, such as chemicals, dust, and gases. This process is vital for assessing air quality, especially in areas prone to pollution, like industrial sites or urban centers.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Water Sampling

Environmental water sampling is essential for health and safety as it plays a critical role in detecting and analyzing contaminants in water sources. This process helps in identifying pollutants like chemicals, heavy metals, and biological agents that can pose serious health risks.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Soil Sampling

Environmental soil sampling is essential for health and safety because it allows for the detection and analysis of contaminants in soil, such as heavy metals, pesticides, and industrial chemicals. This practice is crucial in assessing the safety of areas for residential, agricultural, or commercial use.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Respiratory Fit Testing

Quantitative fit testing for face masks is vital as it objectively measures the effectiveness of a mask in sealing against the wearer's face, thus ensuring optimal protection. This testing is crucial, particularly in healthcare and industrial settings, where workers are exposed to hazardous substances or infectious agents. By quantifying the amount of leakage around the mask's edges, it ensures that the mask fits properly and provides the intended level of respiratory protection.

Portacount Respiratory Fit Testers

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Half Mask Respirators

Half mask respirators are essential in environments where workers are exposed to airborne contaminants, such as dust, fumes, gases, or vapors that can pose health risks. These respirators cover the nose and mouth and provide protection by filtering out harmful particles or purifying the air through cartridges. They are particularly important in industries like construction, manufacturing, painting, or chemical handling, where the risk of inhaling hazardous substances is high.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Full Face Respirators

Unlike half-mask respirators, full face versions cover the entire face, providing not only respiratory protection but also shielding the eyes and face from harmful exposure. This is particularly important in industries like chemical manufacturing, firefighting, or hazardous material handling, where exposure risks can lead to severe respiratory, eye, or skin damage. Full face respirators offer a higher level of protection compared to half masks, as they have a larger surface area for sealing against the face and generally use more advanced filtration systems.

7600 Series Full Facepiece

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Air-Purifying Respirators (APRs) and Powered Air-Purifying Respirators (PAPRs)

Air-Purifying Respirators and Powered Air-Purifying Respirators are crucial in environments where workers are exposed to harmful airborne particles, gases, or vapors. APRs, which include half-mask and full-face respirators, use filters or cartridges to purify air from contaminants. They are essential in settings like industrial manufacturing, chemical handling, or healthcare, where air quality can be compromised. PAPRs, on the other hand, use a battery-powered blower to provide positive airflow through a filter, offering a higher level of protection and comfort, especially in environments with higher contaminant levels or for prolonged use.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Supplied Air Respirators

Supplied Air Respirators (SARs) are crucial in situations where the ambient air is not safe to breathe due to the presence of harmful gases, vapors, or particulates, and where the use of air-purifying respirators is inadequate. SARs provide clean air from a source independent of the surrounding environment, such as air tanks or a remote supply. This makes them essential in environments with extremely hazardous conditions or where the air quality is unknown, such as in confined space work, hazardous material handling, or in certain industrial and chemical processes

Honeywell Panther Series PD-SARs and Hip-Pacs

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Self-Contained Breathing Apparatus (SCBA)

SCBAs provide a portable, independent air supply, allowing workers to breathe safely in these extreme conditions. They are essential in industries like petrochemical, firefighting, mining, and waste management, where the risk of inhaling harmful substances is significant.

MSA G1 Industrial SCBA

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Chemical

These sophisticated tools are crucial for first responders and military personnel in scenarios like chemical spills, terrorist attacks, or industrial accidents. They provide rapid, accurate detection and identification of dangerous chemicals, enabling timely and effective response measures to mitigate threats and protect public safety.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Biological

In CBRNe applications, biological detection equipment is crucial for identifying and assessing biological threats, such as viruses, bacteria, and toxins. These tools are vital for first responders, military, and public health officials in scenarios like biological attacks, pandemics, or accidental releases. They enable the rapid and accurate detection of biological agents, facilitating immediate containment and treatment measures.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Radiological

In CBRNe applications, radiological detection equipment is employed to identify and measure radioactive substances. This equipment is essential in scenarios like nuclear accidents, radiological spills, or potential terrorist attacks involving radioactive materials. It aids in swiftly detecting and quantifying radiation levels, allowing for the assessment of exposure risks to humans and the environment.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Nuclear

Nuclear detection tools range from handheld devices to sophisticated systems, and are used by first responders, border control, military, and security agencies. They play a crucial role in preventing the unauthorized use of nuclear materials, ensuring compliance with nuclear regulations, and protecting public safety and national security against nuclear threats.

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.

Solutions

Our online service request portal is the fastest, most error-free way to have your TSI Portacount unit serviced and calibrated in Canada. Click “Get Started” to begin the process. Once completed, you’ll receive a confirmation email, packaging checklist, and shipping instructions to get your Portacount unit shipped to our TSI Factory Authorized Service Center.