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Current Openings
Inside Sales Representative
Cambridge, Ontario
We’re looking for a motivated Inside Sales Representative to join our dynamic sales team. In
this role, your primary focus will be outbound calling — re-engaging past customers who
haven’t purchased from us recently and identifying new business opportunities through
proactive outreach. You’ll play a key role in generating qualified leads, uncovering customer
needs, and helping build a strong sales pipeline for the organization.
Job Description
Concept Controls provides innovative products and solutions that help our customers operate safely, efficiently, and with confidence. We proudly serve the oil & gas, utilities, construction, and manufacturing industries across Canada — backed by strong relationships with leading manufacturers and a deep understanding of our customers’ needs.
We’re driven by problem-solving, customer focus, and teamwork — and we’re looking for people who share that same passion for results and growth.
We’re looking for a motivated Inside Sales Representative to join our dynamic sales team. In this role, your primary focus will be outbound calling — re-engaging past customers who haven’t purchased from us recently and identifying new business opportunities through proactive outreach. You’ll play a key role in generating qualified leads, uncovering customer needs, and helping build a strong sales pipeline for the organization.
This position is ideal for someone who enjoys connecting with people, thrives on achieving goals, and is motivated by seeing direct results from their efforts.
Key Responsibilities
- Make a high volume of outbound sales calls to past customers, reintroducing Concept Controls and identifying new opportunities.
- Prospect new business by researching potential customers, calling decision-makers, and qualifying leads.
- Understand customer needs and recommend appropriate products or solutions.
- Maintain accurate customer records, notes, and activities in CRM.
- Collaborate closely with outside sales representatives to hand off qualified leads and support regional growth.
- Follow up on marketing campaigns, trade show leads, and inbound inquiries.
- Support customers with quotations, pricing, and product information.
- Meet or exceed weekly and monthly sales activity and revenue targets.
- Provide exceptional service and represent Concept Controls with professionalism in every interaction.
Qualifications
- Prior experience in a customer service role an asset.
- Comfortable making outbound calls and engaging customers by phone.
- Strong communication and relationship-building skills.
- Goal-oriented with a positive, energetic attitude.
- Experience using CRM systems and managing sales pipelines.
- Ability to understand technical or industrial products is an asset (training provided).
- Team-oriented and adaptable in a fast-paced environment.
Regional Sales Representative
Cambridge or GTA, ON
We’re looking for a motivated Regional Sales Representative to grow and manage sales in a
defined territory. You’ll be responsible for developing new business opportunities, maintaining
strong relationships with existing clients, and representing Concept Controls as a trusted
industry partner. This role is ideal for a self-starter who thrives on building relationships,
exceeding targets, and delivering customer-focused solutions.
Job Description
At Concept Controls, we provide specialized products and solutions that help our customers work safer, smarter, and more efficiently. We partner with leading manufacturers and industry experts to serve the oil & gas, utilities, construction, and manufacturing sectors across Canada. Our success is built on problem-solving, technical expertise, and strong relationships — and we’re looking for people who share that same drive to make an impact.
We’re looking for a motivated Regional Sales Representative to grow and manage sales in a defined territory. You’ll be responsible for developing new business opportunities, maintaining strong relationships with existing clients, and representing Concept Controls as a trusted industry partner. This role is ideal for a self-starter who thrives on building relationships, exceeding targets, and delivering customer-focused solutions.
Key Responsibilities
- Develop and execute a territory sales plan to achieve revenue and growth targets.
- Identify, pursue, and close new business opportunities with both new and existing customers.
- Maintain strong, long-term relationships with customers through regular visits, follow-up, and technical support.
- Understand customer needs and work closely with our internal teams to recommend solutions that fit.
- Conduct product presentations, demonstrations, and training sessions as required.
- Stay current with industry trends, competitors, and new product developments.
- Prepare accurate sales forecasts, activity reports, and CRM updates.
- Represent Concept Controls at trade shows, industry events, and customer meetings.
- Collaborate with inside sales, service, and logistics teams to ensure a smooth customer experience.
Qualifications
- Proven ability to build and maintain strong customer relationships.
- Results-driven with a track record of achieving or exceeding sales targets.
- Excellent communication, negotiation, and presentation skills.
- Strong organizational skills with the ability to manage multiple priorities.
- Technical aptitude and comfort discussing product applications or solutions.
- Valid driver’s license and willingness to travel within the region on a regular basis.
Regional Sales Representative
Saskatchewan or Calgary, AB
We’re looking for a motivated Regional Sales Representative to grow and manage sales in a
defined territory. You’ll be responsible for developing new business opportunities, maintaining
strong relationships with existing clients, and representing Concept Controls as a trusted
industry partner. This role is ideal for a self-starter who thrives on building relationships,
exceeding targets, and delivering customer-focused solutions.
Job Description
At Concept Controls, we provide specialized products and solutions that help our customers work safer, smarter, and more efficiently. We partner with leading manufacturers and industry experts to serve the oil & gas, utilities, construction, and manufacturing sectors across Canada. Our success is built on problem-solving, technical expertise, and strong relationships — and we’re looking for people who share that same drive to make an impact.
We’re looking for a motivated Regional Sales Representative to grow and manage sales in a defined territory. You’ll be responsible for developing new business opportunities, maintaining strong relationships with existing clients, and representing Concept Controls as a trusted industry partner. This role is ideal for a self-starter who thrives on building relationships, exceeding targets, and delivering customer-focused solutions.
Key Responsibilities
- Develop and execute a territory sales plan to achieve revenue and growth targets.
- Identify, pursue, and close new business opportunities with both new and existing customers.
- Maintain strong, long-term relationships with customers through regular visits, follow-up, and technical support.
- Understand customer needs and work closely with our internal teams to recommend solutions that fit.
- Conduct product presentations, demonstrations, and training sessions as required.
- Stay current with industry trends, competitors, and new product developments.
- Prepare accurate sales forecasts, activity reports, and CRM updates.
- Represent Concept Controls at trade shows, industry events, and customer meetings.
- Collaborate with inside sales, service, and logistics teams to ensure a smooth customer experience.
Qualifications
- Proven ability to build and maintain strong customer relationships.
- Results-driven with a track record of achieving or exceeding sales targets.
- Excellent communication, negotiation, and presentation skills.
- Strong organizational skills with the ability to manage multiple priorities.
- Technical aptitude and comfort discussing product applications or solutions.
- Valid driver’s license and willingness to travel within the region on a regular basis.
Service Technician
Edmonton, Alberta
We are seeking a talented team player to fill our full-time (Mon.-Fri. 8 am-5 pm) Service & Rentals Technician position. Excellent customer service coupled with a solid technical aptitude is a must. This position requires juggling multiple tasks and the ability to change direction quickly while maintaining our high company standards.
Job Description
Are you tired of working odd hours? Tired of being unappreciated? Tired of having a job and looking for a career? Look no further!
Concept Controls is an innovative and dynamic company providing sales, rentals, and servicing of safety instrumentation products from top manufacturers. We take pride in the quality and exceptional level of service we provide to our valued business partners and are committed to being the industry leader in customer service.
We are seeking a talented team player to fill our full-time (Mon.-Fri. 8 am-5 pm) Service & Rentals Technician position. Excellent customer service coupled with a solid technical aptitude is a must. This position requires juggling multiple tasks and the ability to change direction quickly while maintaining our high company standards.
An excellent opportunity to grow with a soild organization where employees are rewarded for their hard work in our fast-paced team environment. A crucial part of our culture is fostering strong team relationships with our peers and encouraging the personal growth of our staff. That is why we offer competitive wages, a comprehensive benefits package, an RRSP program, and a quarterly bonus program.
Responsibilities
- Respond to customer requests promptly and courteously.
- Coordinate service and rental bookings.
- Maintain an accurate and organized fleet of rental equipment.
- Input orders into the business ERP program.
- Prepare equipment before renting, and clean and maintain equipment upon return.
- Provide technical assistance to internal and external customers.
- Troubleshooting and performing in-house service work.
- Maintain customer and vendor paperwork.
- Set up new equipment for the sales department to customer’s specifications upon purchase.
- Inventory management and maintenance by performing ongoing cycle counts and assigning bin locations for new inventory.
- Maintain a clean, organized and safe warehouse.
- Coordinate RMA’s for all vendor returns and facilitate return shipments.
- Provide customers with repair quotations and communicate status updates on customer equipment.
Qualifications
- High School Diploma is required.
- Electronic or instrumentation experience is an asset.
- Previous experience in the Customer Service or Rental industry is preferred.
- Self-motivated and able to work under minimal supervision.
- Excellent technical aptitude.
- Ability to troubleshoot and problem-solve.
- Well organized and able to multi-task.
- Must be able to work in a team environment.
- Close attention to detail.
Job Type: Full-time
Work Location: On-site, In person
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Service Technician
Calgary, Alberta
We are seeking a talented team player to fill our full-time (Mon.-Fri. 8 am-5 pm) Service & Rentals Technician position. Excellent customer service coupled with a solid technical aptitude is a must. This position requires juggling multiple tasks and the ability to change direction quickly while maintaining our high company standards.
Job Description
Are you tired of working odd hours? Tired of being unappreciated? Tired of having a job and looking for a career? Look no further!
Concept Controls is an innovative and dynamic company providing sales, rentals, and servicing of safety instrumentation products from top manufacturers. We take pride in the quality and exceptional level of service we provide to our valued business partners and are committed to being the industry leader in customer service.
We are seeking a talented team player to fill our full-time (Mon.-Fri. 8 am-5 pm) Service & Rentals Technician position. Excellent customer service coupled with a solid technical aptitude is a must. This position requires juggling multiple tasks and the ability to change direction quickly while maintaining our high company standards.
An excellent opportunity to grow with a soild organization where employees are rewarded for their hard work in our fast-paced team environment. A crucial part of our culture is fostering strong team relationships with our peers and encouraging the personal growth of our staff. That is why we offer competitive wages, a comprehensive benefits package, an RRSP program, and a quarterly bonus program.
Responsibilities
- Respond to customer requests promptly and courteously.
- Coordinate service and rental bookings.
- Maintain an accurate and organized fleet of rental equipment.
- Input orders into the business ERP program.
- Prepare equipment before renting, and clean and maintain equipment upon return.
- Provide technical assistance to internal and external customers.
- Troubleshooting and performing in-house service work.
- Maintain customer and vendor paperwork.
- Set up new equipment for the sales department to customer’s specifications upon purchase.
- Inventory management and maintenance by performing ongoing cycle counts and assigning bin locations for new inventory.
- Maintain a clean, organized and safe warehouse.
- Coordinate RMA’s for all vendor returns and facilitate return shipments.
- Provide customers with repair quotations and communicate status updates on customer equipment.
Qualifications
- High School Diploma is required.
- Electronic or instrumentation experience is an asset.
- Previous experience in the Customer Service or Rental industry is preferred.
- Self-motivated and able to work under minimal supervision.
- Excellent technical aptitude.
- Ability to troubleshoot and problem-solve.
- Well organized and able to multi-task.
- Must be able to work in a team environment.
- Close attention to detail.
Job Type: Full-time
Work Location: On-site, In person
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Fall Protection Installer
Alberta, Canada
We are currently looking to fill a full-time fall protection Installer. In this position, you will be critical in safeguarding workers’ lives by installing and maintaining fall protection systems. Responsible for working on a variety of different projects and collaborating with team members to ensure we are executing installations with the highest standards of quality and safety.
Job Description
About Innovative Fall Protection, a division of Concept Controls Inc.
For over 30 years, customers have trusted Concept Controls & Innovative Fall Protection to help them find the best solutions to their workplace safety challenges. Protecting workers is a vital responsibility for any organization. Beyond the jobs that they do, the men and women in the field are parents, spouses, siblings, friends, and neighbours. Customers rely on our expertise, knowledge, and experience to help identify and monitor hazards in the workplace.
Our organization has continued to foster the growth and development of our employees, and we are incredibly proud to have a group of individuals who have grown with our company, spending decades helping us build our team to where it is today.
We are currently looking to fill a full-time fall protection Installer. In this position, you will be critical in safeguarding workers’ lives by installing and maintaining fall protection systems. Responsible for working on a variety of different projects and collaborating with team members to ensure we are executing installations with the highest standards of quality and safety.
Job Description:
- Install and inspect fall protection systems, including guardrails, lifelines, anchor points.
- Basic construction skills
- Physically fit
- Collaborate with Project Manager, Engineer and clients to understand the scope of work and requirements to ensure installation meets specifications and engineered drawings.
- Conduct pre-installation site assessments as required, to identify potential hazards and develop appropriate plan of action.
Prove feedback to Project Manager and Engineer on any project issues or delays. - Adhere to industry standards and regulations, as well as company policies and safety procedures to ensure compliance.
Document installation process and maintain accurate records and reports. - Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Laptop, Smartphone, iPad).
Good verbal communication skills with clients and co-workers
Valid Driver’s License with no major traffic violations within the last 5 years. - Display team effort and dedication to customer
Job requires out of town travel, overnight hotel stays with crew member(s) - Ability to work at heights & Confined spaces.
- Strong organization, along with attention to detail & accuracy
- Must be able to deal effectively and courteously with both internal team members and external customers.
Job Type: Full-time
Salary: $65,000 – $70,000 per year
Benefits:
- Use of company vehicle and gas card while working out of town
- Company cell phone
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Schedule: Monday to Friday (occasional weekends)
Supplemental pay types: Profit sharing program
Work Location: Home office Calgary – Job locations are across western Canada















































